What if I have questions about my 2020 Broadway ticket refund? Disney on Broadway Team February 18, 2022 19:11 Updated Contact us if you have questions about refunds for cancelled performances. Related articles Is it possible to request an exchange for my Broadway tickets? Is it possible to transfer Broadway tickets I’ve bought to friends or family? I missed my performance. Can my tickets still be used? Does my child need a ticket on Broadway? Is there a minimum age requirement to attend the show on Broadway? What is the best way to get Broadway tickets?