What if I have questions about my 2020 Broadway ticket refund? Disney on Broadway Team July 29, 2021 20:56 Updated Contact us if you have questions about refunds for cancelled performances. Related articles Is it possible to request an exchange or refund for my Broadway tickets? Does my child need a ticket on Broadway? Is there a minimum age requirement to attend the show on Broadway? What are the policies and procedures in relation to COVID-19? How much do Broadway tickets cost? What is the Broadway performance schedule? Do I need to purchase Broadway tickets in advance?